Audimute Return Policy
Audimute offers a 30-day return policy on stocked products.
- Returns must be received within 30 days of receipt.
- Returns must be received in new condition.
- All returns must be authorized before the product is sent back.
- You will be responsible for the shipping costs to return the merchandise.
- Always ship with proper packaging and insurance, using reputable carriers.
- A restocking fee of 20% will be charged on all returned items.
- Items must be fully returned in the original purchase configuration. For example, a 4-pack of Absorption Sheets must be returned with 4 Absorption Sheets.
- Only stocked items are returnable. This includes:
- Absorption Sheets
- Door Seal Kits
- Unused Hardware and Adhesives
- Made-to-order items cannot be returned.
Starting your Return:
- Complete the form below, and await return authorization.
- Write your order number on the outside of your box.
- Return or Ship to:
23945 Mercantile Road, Suite H
Beachwood, Ohio 44122
We will process your return within 5 business days of receipt and issue a refund via the payment method used on the original order.
We want to make your return as easy as possible. Please feel free to call us at (866) 505-MUTE.
*Failure to follow proper return instructions may lead to delays or denial of your return.