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Audimute Return Policy

30-day Return Policy on Stocked Products

  • Returns must be received within 30 days of receipt.
  • Returns must be received in new condition.
  • All returns must be authorized before the product is sent back.
  • You will be responsible for the shipping costs to return the merchandise.
  • Always ship with proper packaging and insurance, using reputable carriers.
  • A restocking fee of 20% will be charged on all returned items.
  • Items must be fully returned in the original purchase configuration..
  • Only stocked items are returnable. This includes:
    • Peacemaker®
    • Absorption Sheets
    • isolé®
    • Door Seal Kits
    • Unused Hardware and Adhesives
  • Made-to-order items cannot be returned.

Starting your Return:

  1. Complete the form below, and await return authorization.
  2. Write your order number on the outside of your box.
  3. Return or Ship to:

    Audimute Soundproofing

    23945 Mercantile Road, Suite H
    Beachwood, Ohio 44122

    We will process your return within 5 business days of receipt and issue a refund via the payment method used on the original order.

    We want to make your return as easy as possible. Please feel free to call us at 1.866.505.MUTE.

    *Failure to follow proper return instructions may lead to delays or denial of your return.