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Shipping Policy

Below is a summary of shipping methods used by Audimute. For Free Shipping, we will choose the most efficient method. If you have a specific shipping preference, please select that method at the time of checkout. If you have any delivery restrictions, please call us at 1.866.505.MUTE.

STANDARD SHIPPING (lower 48 states)

TIME IN TRANSIT (after production lead time)

FedEx Ground

1 - 5 business days

USPS Retail Ground™

2 - 8 business days


1 - 10 business days

Warehouse Pick Up

Call to schedule


TIME IN TRANSIT (after production lead time)

FedEx Express Saver

3 business days

FedEx 2nd Day

2 business days

FedEx Standard Overnight

1 business day


TIME IN TRANSIT (after production lead time)

FedEx Ground (International Ground)

2 - 7 business days

Production Lead Time



Standard Sizes & Options

1 - 5 business days

Personalized Sizes & Options

5 - 10 business days (custom sizes, colors, fabrics, images)

Shipping Details & Exclusions:

  • Free shipping applies to the lower 48 states and Washington D.C. only.
  • Shipments to Hawaii, Alaska or Canada will be calculated in your shopping cart during the checkout process.
  • Audimute operates on Eastern Standard Time (EST).
  • Excludes holidays and weekends.
  • We do not ship partial orders. The lead time for the total order defaults to the product with the longest lead time on that order.
  • All shipping times in transit are estimates and based upon typical carrier performance. For up-to-date information, visit these carriers' websites:

Personalized Shipping Solutions:

Audimute welcomes any challenge when it comes to delivering your order. We will work with you to identify the most efficient and effective options when you require a non-standard delivery such as:

  • Expedited
  • Multi-Destination
  • PO Box
  • Rural
  • APO / FPO
  • Drop Shipments
  • And more....

Warehouse Pick-Up:

Customers have the option of picking up their order from our warehouse. Please call us to schedule a pickup date and time to ensure your experience is quick and efficient.

Audimute Sound Management Solutions
23700 Aurora Road
Bedford Heights, OH 44146

View Audimute's return policy here

FedEx Ground Transit Time Map - Residential Delivery

FedEx residential transit time map

FedEx Ground Transit Time Map - Business Delivery

FedEx business transit time map